Welcome to the Pocpod user guide#

Pocpod is electronic proof of delivery (ePOD) software for vehicle transport companies, car transporters and vehicle delivery teams. Plan movements in the portal, record collection and delivery evidence in the app, and share customer-ready reports.

This guide covers the Pocpod portal and mobile app.

Understand the portal and app#

Use the portal in a desktop or mobile browser to manage contacts, jobs, scheduling, team access, company settings and customer billing. Drivers use the Android or iPhone app to record vehicle condition, photos, damage and signatures.

Both use the same account and data. A job assigned in the portal appears in the driver's app when connected. Completed proof uploads automatically when an internet connection is available.

Find your way around the portal#

The sidebar groups everyday work under Workspace: Home, Planner, Jobs, Contacts and Customer billing. Account owners and authorised colleagues also have Company options, including Users and roles, Subscription and Settings. Your name near the bottom opens My account; Log out is a separate action.

On a phone, use the menu button to open navigation. On desktop, you can collapse the sidebar to an icon rail. Missing entries usually reflect your permissions or account setup.

There is no separate Create job menu entry. Use Create job on Jobs or Planner.

Follow the first-day checklist#

1. Create your account and sign in.
2. Follow the optional setup steps.
3. Complete your company and proof settings.
4. Review your plan and user capacity.
5. Invite your team and assign roles.
6. Save your regular contacts.
7. Create and assign a job.
8. Plan the movement.
9. Record the collection and delivery in the app.
10. Review and share the reports, and invoice the customer if you use customer payments.

Know the main records#

A job records a vehicle movement, its customer, vehicles, locations, schedule and assigned user. A proof records the evidence captured at collection or delivery. A report presents that evidence to the customer.

A contact is a reusable person, company or location. A billing arrangement holds agreed charges and payment terms; an invoice is an issued payment request.

Use this guide#

Choose an article in the sidebar or search article titles. On a phone, select the hamburger button at the top left to open the guide navigation. Screenshots use demonstration data; names, registrations, amounts and available actions may differ from your account.